Privacy Policy

Introduction

JCT Andover Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website or engage our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information such as your name, email address, phone number, and mailing address
• Project details including property address, project type, and specific requirements
• Communication history including emails, phone calls, and messages exchanged with our team
• Payment information when you engage our services
• Any other information you choose to provide when requesting estimates or communicating with us

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and how you interact with our site.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates and quotes for concrete services
• To communicate with you about your project, including scheduling and updates
• To process payments and maintain financial records
• To improve our services and customer experience
• To send you information about our services, promotions, or updates (with your consent)
• To comply with legal obligations and protect our rights
• To respond to your inquiries and provide customer support

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or suppliers when necessary to complete your project
• When required by law or to respond to legal process
• To protect the rights, property, or safety of JCT Andover Concrete, our customers, or others
• With your consent or at your direction

Any third parties we work with are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about how you use our site. Cookies are small files stored on your device that help us remember your preferences and understand site usage. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by JCT Andover Concrete.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to object to certain processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: